Privacy Policy – MChick Café

 

At MChick Café, your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services. By visiting our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide better service:

 Personal Information

  • Name, phone number, email address, and delivery address

  • Payment details (if online ordering is available)

  • Any information you voluntarily share when contacting us through our website, forms, or social media

 Non-Personal Information

  • Browser type, IP address, device information, and pages visited

  • Time and date of your visits

  • Website usage patterns to improve performance and experience

We collect this information using cookies, analytics tools, and communication forms.

2. How We Use Your Information

Your data is collected to enhance your MChick experience and ensure better communication. We use your information to:

  • Process and confirm orders or reservations

  • Respond to inquiries, feedback, and service requests

  • Send promotional updates, special offers, or newsletters (only with your consent)

  • Improve our website, menu, and overall customer experience

  • Personalize your online journey with MChick Café

We will never use your personal data for any purpose other than those clearly stated here.

3. Data Protection and Security

We take your privacy seriously and use advanced security measures to protect your data from unauthorized access, loss, or misuse.
Our website uses SSL (Secure Socket Layer) encryption and secure servers to keep all online transactions and communications safe.

Only authorized MChick Café staff have access to your information, and they are bound by confidentiality agreements.

4. Sharing of Information

MChick Café does not sell, trade, or rent your personal data to any third parties.
However, we may share limited data with trusted service providers such as:

  • Payment gateways (for processing orders securely)

  • Delivery partners (to complete your food deliveries)

  • Marketing or IT partners (to improve customer service)

These third parties are bound by strict privacy and security standards to ensure your data remains protected.

5. Your Rights and Choices

You have complete control over your personal information. You may:

  • Request access to the data we hold about you

  • Correct or update any inaccurate details

  • Unsubscribe from our marketing or promotional messages anytime

  • Request deletion of your personal data from our systems

You can exercise these rights by contacting us directly at mchickcafe@gmail.com.

6. Cookies Policy

Our website uses cookies — small text files stored on your device — to improve your browsing experience.
Cookies help us remember your preferences, analyze site traffic, and display relevant offers.

You can disable cookies in your browser settings, but doing so may affect some website features.

7. Links to Other Websites

Our website may contain links to social media or partner websites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before sharing any information.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
All updates will be posted on this page with the revised date for your reference.

Last updated: October 2025

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how we manage your data, please contact us:

📍 MChick Café
Puthentheru po k puram
📧 mchicktanur@gmail.com
📱 7510970930